Privacy Policy

Rest assured, privacy through the internet is as important to us as it is to you.  Here's how we've approached it in order to protect you while still being able to enhance our business practices.

This page uses cookies to help provide the best experience on our website.  These help us see which areas get the most and least traffic, allowing us to make wise improvements. These also help customers each time you visit to make sure their interaction online is like a digital-friendly encounter at their favourite music shop.  As such, we are able to chart and track our customers by getting to know their online needs as well as we would get to know them if they frequently visited the shop in person.  We work hard to cultivate our relationship with our customers both online and in person so this information will never be for sale to a third party.  

We are committed to ensuring compliance with the federal Personal Information
Protection and Electronic Documents Act (PIPEDA).

Personal information including a customer's name, address, date of birth, or identification numbers is collected and used for financial transaction and communication purposes only. We require this information during and after the extension of credit as is provided for in our credit agreements or by law.  We keep this information behind secured firewalls accessible only by the strictly limited number of senior staff with access rights. 

We do not partake in email-based promotional messages.  If you have subscribed to our program or have purchased an item online you will receive confirmation email messages from us.  Besides that, we keep our promotional interactions to social media, which is where you'll find information on upcoming sales, contests and charitable fundraisers. 

Please check our terms and conditions for more information regarding use of this site.

By using our site you agree to our privacy policy.

Questions regarding this policy may be directed to our Privacy Officer:

Ed Sculthorpe

47 Grant Avenue

Hamilton, Ontario, L8N 2X4

Tel: 905-929-7063


This policy was created on March 18, 2021.

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