Privacy Policy

Rest assured, privacy through the internet is as important to us as it is to you.  Here's how we've approached it in order to protect you while still being able to enhance our business practices.

This page uses cookies to help provide the best experience on our website.  These help us see which areas get the most and least traffic, allowing us to make wise improvements. These also help customers each time you visit to make sure their interaction online is like a digital-friendly encounter at their favourite music shop.  As such, we are able to chart and track our customers by getting to know their online needs as well as we would get to know them if they frequently visited the shop in person.  We work hard to cultivate our relationship with our customers both online and in person so this information will never be for sale to a third party.  

We are committed to ensuring compliance with the federal Personal Information
Protection and Electronic Documents Act (PIPEDA).

Personal information including a customer's name, address, date of birth, or identification numbers is collected and used for financial transaction and communication purposes only. We require this information during and after the extension of credit as is provided for in our credit agreements or by law.  We keep this information behind secured firewalls accessible only by the strictly limited number of senior staff with access rights. 

We do not partake in email-based promotional messages.  If you have subscribed to our MyStrings.ca program or have purchased an item online you will receive confirmation email messages from us.  Besides that, we keep our promotional interactions to social media, which is where you'll find information on upcoming sales, contests and charitable fundraisers. 

Please check our terms and conditions for more information regarding use of this site.

By using our site you agree to our privacy policy.

Questions regarding this policy may be directed to our Privacy Officer:

Ed Sculthorpe

47 Grant Avenue

Hamilton, Ontario, L8N 2X4

Tel: 905-929-7063

info@birchwaysound.com

 

This policy was created on March 18, 2021.

tags: Birchway Sound handmade in Canada Canadian made custom guitars boutique effects guitar pedals acoustic electric strings subscription Ontario music store shop ottawa Guelph Toronto Kitchener Waterloo Windsor London Owen sound Collingwood barrie north bay Sudbury Oshawa Ajax  Mississauga Vaughan port credit Kingston belleville listowel Fergus Arthur timmins Burlington Oakville staynor pickering Picton Brockville Cornwall Thunder Bay Montreal Quebec Winnipeg Manitoba regina Saskatoon Saskatchewan Alberta Calgary Edmonton red deer Yellowknife Yukon British Columbia Vancouver Victoria Abbotsford Prince George Kamloops Kelowna mcmurray grand fort Albert Brandon battleford manitoulin island Newfoundland Saint John st johns halifax Nova Scotia New Brunswick Edward Charlottetown Dartmouth gander petawawa Greenwood Labrador cape Breton Fredericton Moncton Glasgow antigonish comox wainwright Yamaha Taylor tone support local small business Gibson fender Godin gretsch Ibanez Pearse d’addario Ernie Ball dean markley thomastik tomastik sit bands music concerts rush tragically takamine seagull squier epiphone silvertone veteran #buycanadian #madeincanada #canadianmade #shoplocal #luthier #customguitar #guitar #guitarshop #guitarstore #handmade #effectpedals #tubeamps #picoftheday #hamontmusic #hamilton #hamont #supportlocalmusic #seizethetone #buyveteranca #buyveteran #supportlivemusic #guitarplayer #guitarsolo #guitarporn #guitarist #guitarcover #canada #canadian #canadianartist #buylocal #shoponline #shopsmall #music #musician #musica #musically #musician #musicians #musical #rock Nunavut Northwest territories whitehorse